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of which they brought brand new computers to
local Office Depot stores for check-ups and
reported problems to the staff. Sure enough,
the free PC checkups confirmed that there
were problems that needed repair. After that
report, Office Depot suspended use of the
checkup software they were using at the time. This is my article for this month….
They subsequently bought a different software
company in 2017 to support future check-up
offerings. Hi, my name is Jasmine
D’Katz. If you have been an
As I read the two articles, it sounds as though avid reader of our newsletter,
this news (and FTC fine) is related to activities
prior to November 2016. So, it is unclear – at you’ve probably read several
least to me – whether their PC check-ups of my articles. I like to share
since then have been legitimate. (The FTC information of new purchase
ruling that prompted this $25 million fine en- that have shown up in my house and every
joins the company from any future unethical time I get a chance to get my little paws on the
behavior of this nature.) keypad of the iPad of computer it compiles me
to share this information with you.
This is very disappointing! Like perhaps many
of you, I have shopped at my local OfficeMax
for technology products over the years without
a second thought. We have invited store reps Although I’m only been in the world for a little
to conduct PC check-ups for our members over four years, (yes, I’m only four years old)
from time to time, and we have sent members, and spend most of my day sleeping in my tree,
friends and families to their local Office Depot / I spend a lot of my play time sniffing out the
OfficeMax stores for a free check-up when new products in the house. I’m always excited
they told us they were having problems. I when the Amazon truck pulls up and I know
guess the good news is that these stores are I’m going to get my paws on a new product
now under the gun to do any such future check and express my thoughts on something that’s
-ups on the up and up.
others in the computer club might be interest-

I have never run into the problem described in ed in. Although all these products my not be
these articles. Have you? If so, please plan to computer related, most are still some type of
share your experience(s) with fellow members new technology that someone may find inter-
at a future LCACE meeting. esting.

(If you do take your PC to an Office Depot /
OfficeMax store for a check-up in the future, I Your review doesn’t have to be a product or
suggest that you talk with the store manager service. During meeting, I’ve heard members
beforehand about this troubling news and ask
for assurance that your results will be accu- speak about computer, tablets or phone tips
rate.) that can be shared by writing a brief sentence
or paragraph about it and submitting the the
Never a dull moment! editor. New technology is also our goal to keep
our member informed.

Phil
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