Page 4 - March 2018
P. 4

Phil’s Ramblings









         The  chances  are  good  that  you  buy  things        ever, one of the packages did have an originat-
         online  from  Amazon.com.  Lot’s  of  people  do.      ing address from China.
         But how do you sort through all the choices they       Although  the  couple  has  never  been  charged
         offer  for  the  item(s)  that  interest  you?    Maybe   for the packages, they told the "Boston Globe"
         you already have your mind made up before vis-         that  they're  creeped  out  by  the  situation  and
         iting  their  website  and  know  exactly  what  you   want  it  to  stop.  They  are  also  concerned  that
         want to buy.  But sometimes, perhaps not; you          they're accomplices in some type of scam.
         know the type of item you want but not neces-
         sarily  the  exact  model  or  brand.    Fortunately,   So why is this happening? According to a cou-
         Amazon offers lots of customer reviews for most        ple former Amazon employees, it's an elaborate
         items they sell.  You can use these reviews as         manipulated review scheme.
         an aid in sorting through the competing products       What's  happening  is,  third-party  sellers,  most
         (as I often do).
                                                                likely  from  China,  are  purchasing  items  from
         But  have  you  ever  noticed  that  some  products    themselves and sending them to random peo-
         seem  to  have  a  lot  of  positive  reviews  that    ple in the U.S. This allows the buyer to write a
         sound  very  much  alike  or  are  written  in  some-  glowing verified review of the product, which in
         what stilted English?  Yet these reviews will of-      turn boosts the items' ranking on Amazon.
         ten carry the annotation  “Verified Purchase” so       The  entire  purpose  is  for  the  seller's  items  to
         they must be legitimate, right?  Maybe not; read       have  higher  rankings.  As  you  know,  products
         on!
                                                                that are well-reviewed sell better than products
         Here  is  an  interesting  story  from  a  recent  Kim   with poor or no reviews at all.
         Komando newsletter……
                                                                That's  why  this  is  considered  an  elaborate
         “This  situation  started  out  harmless  enough.  A   scam. Amazon users could be duped into buy-
         Massachusetts couple, Mike and Kelly Gallivan,         ing low-quality items based on fake reviews.
         received  a  package  last  October  from  Amazon      There have already been problems with coun-
         that  they  did  not  order.  The  problem  is,  the   terfeit items being sold by third-party sellers on
         packages have not stopped coming.
                                                                Amazon. Which is why it's a good idea to know
         The couple has received nearly 25 packages to          who you're buying from before you make a pur-
         date that they never ordered. Most of them con-        chase.
         tain  inexpensive  items  like  phone  chargers,       Know who you're buying from
         plastic  fans  that  connect  by  USB,  a  lithium-
         battery powered hand warmer, and more.                 Most likely the phony review scam is for items

                                                                being sold from third-party sellers. It's probably
         The  Gallivans  contacted  Amazon  to  find  out
         what's  going  on  and  they  were  told  the  items   a good idea to avoid buying directly from them
         had been paid for by gift card so there's no need      since  there  has  been  an  ongoing  counterfeit
         to return them. Amazon had no information as to
         who the sender is or a sender's address. How-                                              (Continued on page 11)


                                                              4
   1   2   3   4   5   6   7   8   9