Page 4 - March 2018
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Phil’s Ramblings
The chances are good that you buy things ever, one of the packages did have an originat-
online from Amazon.com. Lot’s of people do. ing address from China.
But how do you sort through all the choices they Although the couple has never been charged
offer for the item(s) that interest you? Maybe for the packages, they told the "Boston Globe"
you already have your mind made up before vis- that they're creeped out by the situation and
iting their website and know exactly what you want it to stop. They are also concerned that
want to buy. But sometimes, perhaps not; you they're accomplices in some type of scam.
know the type of item you want but not neces-
sarily the exact model or brand. Fortunately, So why is this happening? According to a cou-
Amazon offers lots of customer reviews for most ple former Amazon employees, it's an elaborate
items they sell. You can use these reviews as manipulated review scheme.
an aid in sorting through the competing products What's happening is, third-party sellers, most
(as I often do).
likely from China, are purchasing items from
But have you ever noticed that some products themselves and sending them to random peo-
seem to have a lot of positive reviews that ple in the U.S. This allows the buyer to write a
sound very much alike or are written in some- glowing verified review of the product, which in
what stilted English? Yet these reviews will of- turn boosts the items' ranking on Amazon.
ten carry the annotation “Verified Purchase” so The entire purpose is for the seller's items to
they must be legitimate, right? Maybe not; read have higher rankings. As you know, products
on!
that are well-reviewed sell better than products
Here is an interesting story from a recent Kim with poor or no reviews at all.
Komando newsletter……
That's why this is considered an elaborate
“This situation started out harmless enough. A scam. Amazon users could be duped into buy-
Massachusetts couple, Mike and Kelly Gallivan, ing low-quality items based on fake reviews.
received a package last October from Amazon There have already been problems with coun-
that they did not order. The problem is, the terfeit items being sold by third-party sellers on
packages have not stopped coming.
Amazon. Which is why it's a good idea to know
The couple has received nearly 25 packages to who you're buying from before you make a pur-
date that they never ordered. Most of them con- chase.
tain inexpensive items like phone chargers, Know who you're buying from
plastic fans that connect by USB, a lithium-
battery powered hand warmer, and more. Most likely the phony review scam is for items
being sold from third-party sellers. It's probably
The Gallivans contacted Amazon to find out
what's going on and they were told the items a good idea to avoid buying directly from them
had been paid for by gift card so there's no need since there has been an ongoing counterfeit
to return them. Amazon had no information as to
who the sender is or a sender's address. How- (Continued on page 11)
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